FAQ

FREQUENTLY ASKED QUESTIONS

Click on the tabs below the get your questions answered

We are based in Durban. We are an online store delivering anywhere in South Africa.

Ordering online is super safe & easy:

  1. Add all the items you like to your basket by clicking on the "Add to basket" button.
  2. Once you have completed your shopping you can go to your cart (click on the shopping trolley at the top right of the screes) Check you happy with the items you have chosen and click proceed to checkout.
  3. Put in your delivery details & choose your payment method.
  4. Click place order at the bottom right of the screen
  5. Complete payment. (Once payment is complete, we will process your order within 24 hours for our courier to collect & deliver to you anywhere in South Africa)

We also accept orders via Whatsapp, Email or Facebook Messenger

If you don't want to order from our website and prefer to place a manual order, then please contact us and we will be happy to assist & send you an invoice to an EFT.

Read our delivery policy for all our latest delivery information & find out how to qualify for FREE Delivery

We accept debit cards, credit cards, instant EFT and Zapper masterpass payments through PayFast which is one of South Africa's leading payment portals. It's safe, secure and super easy too.

If also accept manual direct payment (bank deposit or EFT)

You can choose your payment option when you complete your order on the checkout page.

Click on the item you looking for and add your email address under the Notify me when available tab & click "Yes please!". You will be the first to know as soon as it is back in stock.

Yes we do! We offer vouchers for R50, R100, R250, R500 or R1000.

You can order your gift vouchers directly from our website & we will send you a pretty cool digital gift voucher to send as a gift.

This is a thoughtful option for a hippie family member, yogi master or a friend that loves BOHO style.

It's also a great option to spoil someone special if you live abroad but not sure what to buy.

Order a digital Hello Indigo Halo gift voucher

If you have a coupon code, then you can apply your coupon by adding your unique code to the Coupon code section when you complete your order on the check out page online.

Yes we offer wholesale options for resale. You can find more information under our wholesale and trade section.

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