Delivery & Shipping Information

DELIVERY DETAILS

Click on the tabs below for all our delivery information

We charge a flat rate of R69.00 delivery fee anywhere in South Africa - door to door.

If your order is over R650.00 then we will deliver your goods for FREE.

Our couriers collects orders Monday - Friday. (Excluding Public Holidays)

PLEASE NOTE: Please expect delays during Black Friday due to high traffic volumes.

Delivery times from when courier collects:

Durban Deliveries: Approx 1 - 2 working days

Main city centers in South Africa take approx 1 - 3 working days.

Outlying & remote areas take approx  1 - 4 working days.

How long does it take to send an order?

All orders placed before 11am will be sent on the same day, orders placed after 11am will be sent with our courier the next working day.

Once your order is processed and our courier is booked, you will automatically be sent a tracking number to the email address provided during checkout.

Should you not receive a tracking number within 2 working days after placing your order, then please contact us with your full name or order number. (Please check your spam email just in case)

If your order has not arrived within the time-frame specified try the following:

1. Please check your order confirmation email & ensure your delivery address is correct.

2. If you were out at the time of delivery, our courier will contact you or try deliver again the next day.

3. If you still require assistance with your delivery then please contact us with your full name or order number. We’ll reply within a few hours (during working hours) and try our best to locate your parcel with the courier company.

Yes, if you would like your order delivered to an address that is different to the billing address, then simply stipulate the delivery address details in the shipping column when you check out.

This is perfect if you prefer your order to be delivered to your office, a friend or if it's a gift.

Yes, we can assist with international deliveries worldwide.

If you are based outside South Africa and would like to purchase an item or get your order delivered abroad, then please Contact Us so we can quote for shipping accordingly.

We deliver door to door anywhere in South Africa. However, if you are unable to receive your package at a physical address, then we will happily assist by sending your order to your nearest Postnet or PEP.

Should you wish to use Postnet or PEP, simply let us know which store you would like your order delivered to in your order notes on the check out page or contact us for additional assistance. Orders to Postnet or PEP are sent within 1 - 3 working days.

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