Delivery Details
Click on the tabs below for all our delivery information
We charge a flat rate of R99.00 delivery fee anywhere in South Africa – door to door.
If your order is over R999.00 then we will deliver your goods for FREE.
International Shipments delivery fee is calculated on checkout.
Buyers are responsible for any customs and import taxes that may apply.
Once your order is processed and our courier is booked, you will automatically be sent a tracking number to the email address provided during checkout.
Should you not receive a tracking number within 2 working days after placing your order, then please contact us with your full name or order number. (Please check your spam email just in case)
If your order has not arrived within the time-frame specified try the following:
1. Please check your order confirmation email & ensure your delivery address is correct.
2. If you were out at the time of delivery, our courier will contact you or try deliver again the next day.
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3. If you still require assistance with your delivery then please contact us with your full name or order number. We’ll reply within a few hours (during South African working hours) and try our best to locate your parcel with the courier company.
4. If you placed an international order, ensure there are no outstanding customs charges in your country.
Our couriers collects orders from our offices Monday – Friday. (Excluding Public Holidays)
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Normal Delivery times from when courier collects:
Cape Town Deliveries: Approx. 1 – 2 working days
Main city centres in South Africa take approx. 1 – 4 working days.
Outlying & remote areas in South Africa take approx. 2 -7 working days.
*these times can differ over the festive seasonÂ
International Orders
When checking out, an estimated delivery time will be supplied by the available courier partners.
Buyers are responsible for any customs and import taxes that may apply. Unfortunately we cannot control any delays due to customs.
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How long does it take to send an order?
All orders placed before 10am will be sent on the same day, orders placed after 10am will be sent with our courier the next working day.
Yes, if you would like your order delivered to an address that is different to the billing address, then simply stipulate the delivery address details in the shipping column when you check out.
This is perfect if you prefer your order to be delivered to your office, a friend or if it’s a gift.
Yes we ship worldwide
Simply add your items to your basket and enter your international address on checkout for live shipping rates and approx. delivery times to your country.
We only use courier to deliver our packages. However, if you are unable to receive your package at a physical address then please contact us to find a suitable solution.